Windows 11 is Microsoft’s latest operating system, designed to provide users with a more modern and efficient computing experience. However, like any software, it’s not immune to occasional issues. One common problem that users encounter is when the drag and drop function stops working. This can be frustrating, especially if you rely on it for tasks like moving files or organizing your desktop. In this article, we’ll explore why drag and drop might not be working on Windows 11 and provide step-by-step solutions to get it back up and running smoothly.
Understanding the Drag and Drop Issue
Why Does Drag and Drop Stop Working?
Several factors can lead to drag and drop not working on Windows 11:
- Corrupted System Files: When essential system files are corrupted or missing, it can disrupt various Windows functions, including drag and drop.
- Third-Party Software Conflicts: Sometimes, third-party applications or software conflicts can interfere with the drag and drop functionality.
- Mouse or Touchpad Issues: Hardware problems with your mouse or touchpad can also cause drag and drop to malfunction.
- Permissions and User Account Control (UAC): Incorrect user permissions or UAC settings can prevent you from moving files via drag and drop.
Now that we’ve identified some possible causes, let’s delve into the solutions.
Solutions to Fix Drag and Drop Not Working on Windows 11
Solution 1: Restart Your Computer

The simplest solution can often be the most effective. Restarting your computer can resolve temporary glitches and refresh system processes. If drag and drop isn’t working, try restarting your PC and check if the issue persists.
Solution 2: Check for Windows Updates
Microsoft frequently releases updates to address bugs and improve system performance. To ensure your system is up to date:
- Go to Settings: Click on the Windows icon in the taskbar and select “Settings.”
- Update & Security: Choose “Update & Security.”
- Windows Update: Click on “Windows Update” in the left pane.
- Check for Updates: Click the “Check for updates” button and follow the on-screen instructions.
Once your system is updated, check if drag and drop is working as expected.
Solution 3: Run the System File Checker (SFC) Scan
Corrupted system files can disrupt various Windows functions, including drag and drop. To fix this issue:
- Open Command Prompt as Administrator: Search for “cmd” in the Start menu, right-click on “Command Prompt,” and select “Run as administrator.”
- Run SFC Scan: Type sfc /scannow and press Enter. This command will scan and repair corrupted system files.
- Wait for Completion: The process may take some time. Once it’s done, restart your computer.
Solution 4: Check for Third-Party Software Conflicts
Third-party software conflicts can disrupt drag and drop. To identify and resolve such conflicts:
- Enter Safe Mode: Restart your computer and boot into Safe Mode. To do this, press the Shift key while clicking on the “Restart” option in the Start menu.
- Test Drag and Drop: In Safe Mode, check if drag and drop works. If it does, a third-party application might be causing the issue.
- Uninstall Suspicious Software: Uninstall recently installed or suspicious third-party applications. Reboot your computer and check if the issue is resolved.
Solution 5: Check Mouse or Touchpad Settings

Hardware issues can also affect drag and drop. Follow these steps:
- Check Mouse or Touchpad Connection: Ensure your mouse or touchpad is connected correctly. Try using a different USB port or connecting via Bluetooth if applicable.
- Update Mouse/Touchpad Drivers: Go to Device Manager, right-click on your mouse or touchpad, and select “Update driver.” Follow the on-screen instructions to update the driver.
- Adjust Mouse/Touchpad Settings: In Windows 11 settings, customize your mouse or touchpad settings to your preferences.
Solution 6: Adjust User Account Control (UAC) Settings
Incorrect UAC settings can restrict drag and drop functionality. Here’s how to adjust them:
- Go to Settings: Click on the Windows icon in the taskbar and select “Settings.”
- Privacy & Security: Choose “Privacy & Security.”
- Security: Click on “Security” in the left pane.
- User Account Control: Adjust the UAC settings as needed.
Solution 7: Create a New User Profile
If none of the above solutions work, creating a new user profile might resolve the issue. Here’s how:
- Open Settings: Click on the Windows icon in the taskbar and select “Settings.”
- Accounts: Choose “Accounts.”
- Family & Other Users: Click on “Family & other users” in the left pane.
- Add Account: Under “Other users,” click “Add account” and follow the on-screen instructions to create a new user profile.
Frequently Asked Questions (FAQs)
Q1: What if drag and drop still doesn’t work after trying all the solutions?
If drag and drop continues to be non-functional after attempting all the solutions mentioned above, consider contacting Microsoft Support for further assistance. There may be an underlying issue that requires advanced troubleshooting.
Q2: Can I use keyboard shortcuts as an alternative to drag and drop?
Yes, you can. Windows provides various keyboard shortcuts for tasks like copying, moving, and organizing files. For example, you can use Ctrl+C to copy and Ctrl+V to paste files.
Q3: Is it possible to disable drag and drop for specific files or folders?
Yes, you can disable drag and drop for specific files or folders by changing their properties. Right-click on the file or folder, select “Properties,” and go to the “Security” tab. Adjust the permissions to restrict drag and drop access.
Q4: Does the drag and drop issue affect all file types?
The drag and drop issue can affect all file types, including documents, images, and folders. If you’re experiencing this problem, it’s likely to impact various aspects of file management.
Q5: Should I back up my data before attempting these solutions?
It’s always a good practice to back up your important data before making significant changes to your system, just in case anything goes wrong during the troubleshooting process.
Conclusion
A malfunctioning drag and drop feature on Windows 11 can disrupt your workflow and cause frustration. However, by following the solutions outlined in this guide, you can often resolve the issue and get back to using your operating system efficiently. Remember to stay patient and methodical when troubleshooting, and if the problem persists, seek professional assistance from Microsoft Support to ensure your Windows 11 experience is as smooth as possible.