Windows users encountering File Explorer crashes linked to NTDLL.dll confront a frustrating experience. This guide comprehensively addresses the issue, offering solutions and insights to resolve the problem efficiently.
Understanding NTDLL.dll Crashing Issue
File Explorer crashing associated with NTDLL.dll errors can disrupt workflow and hinder system performance. It often stems from conflicts between software, corrupted system files, or outdated drivers.
Identifying Symptoms
Recognizing the signs of NTDLL.dll-related crashes is crucial. Look for recurring File Explorer freezes, error messages citing NTDLL.dll, or sudden system reboots.
Signs of Hardware Issues

1. Unusual Noises
- Symptom: Unanticipated or unusual noises emanating from your system, such as grinding or clicking sounds.
- Potential Issue: May indicate a failing hard drive, fan malfunction, or loose component.
2. Overheating
- Symptom: Excessive heat emitted from the system or abrupt shutdowns due to overheating.
- Potential Issue: Indicates inadequate cooling or a malfunctioning fan, potentially damaging internal components.
3. Visual Artifacts
- Symptom: Display anomalies like flickering screens, distorted graphics, or random pixels.
- Potential Issue: Signals a failing graphics card or display-related problems.
Troubleshooting Methods

1. Updating Windows
Ensure your operating system is up-to-date. Windows updates often contain patches and fixes for such issues.
2. Checking for Driver Updates
Outdated or incompatible drivers can trigger NTDLL.dll errors. Use Device Manager to update drivers or consider using third-party driver update software.
3. Running System File Checker (SFC)
Utilize the SFC tool to scan and repair corrupted system files, potentially resolving NTDLL.dll-related crashes.
4. Disabling Add-ons and Extensions
Third-party software extensions might conflict with File Explorer. Temporarily disable them to identify if they’re the root cause.
5. Performing a Clean Boot
Isolating startup programs can help identify software conflicts triggering NTDLL.dll errors. Execute a clean boot and gradually re-enable programs to pinpoint the culprit.
6. Memory Diagnostic Tool
Use Windows’ built-in Memory Diagnostic tool to check for memory-related issues, as they could contribute to NTDLL.dll crashes.
How to Fix File Explorer NTDLL.dll Crashing Issue?

To address the File Explorer crashing due to NTDLL.dll problems, follow these steps diligently:
1. Update Windows Regularly
Keep your Windows OS updated to access the latest bug fixes and patches addressing NTDLL.dll issues.
The Significance of Regular Updates
- 1. Security Reinforcement: Regular updates fortify your system against evolving cyber threats by addressing known vulnerabilities and applying critical security patches.
- 2. Bug Fixes and Stability: Frequent updates resolve known bugs and issues, enhancing system stability and minimizing unexpected crashes or errors.
- 3. Access to New Features: Updates introduce new features, tools, and improvements, ensuring users have access to the latest functionalities provided by Windows.
Methods to Update Windows
- 1. Windows Update Settings : Navigate to Settings > Update & Security > Windows Update to check for available updates and initiate the installation process.
- 2. Enabling Automatic Updates : Enable automatic updates to ensure your system receives and installs updates seamlessly without user intervention.
- 3. Utilizing Update Assistant : In case automatic updates encounter issues, utilize the Update Assistant tool available on the Microsoft website to manually update your Windows OS.
2. Driver Updates
Regularly check and update your system drivers to avoid compatibility issues leading to NTDLL.dll crashes.
Methods to Update Drivers
- 1. Device Manager: Access Device Manager, locate the device, right-click, and choose “Update driver” to search for updated drivers online.
- 2. Manufacturer’s Website: Visit the manufacturer’s website of your hardware components to download and install the latest drivers directly.
- 3. Third-Party Driver Update Tools: Consider using third-party driver update software for an automated approach to scan and update drivers.
3. System Maintenance
Perform routine maintenance tasks like disk cleanup, defragmentation, and system scans to keep your system healthy and prevent NTDLL.dll-related errors.
Benefits of System Maintenance
1. Performance Optimization: Regular maintenance tasks like disk cleanup and defragmentation improve system speed and responsiveness.
2. Enhanced Security: Maintenance routines include updates and security checks that strengthen your system’s defense against cyber threats.
3. Preventing System Errors: Routine maintenance helps identify and resolve issues before they escalate, reducing the occurrence of system errors.
FAQs
What causes NTDLL.dll errors in Windows?
NTDLL.dll errors can result from software conflicts, outdated drivers, corrupted system files, or memory issues.
Can third-party software trigger NTDLL.dll crashes?
Yes, incompatible or conflicting third-party software, especially extensions, can lead to NTDLL.dll-related crashes in File Explorer.
Is a clean boot effective in diagnosing NTDLL.dll issues?
Performing a clean boot helps isolate problematic software, making it an effective method to identify NTDLL.dll triggers.
How often should I update my system drivers?
Frequent driver updates are advisable, especially after major Windows updates, to prevent NTDLL.dll errors.
Are there specific Windows updates targeting NTDLL.dll issues?
Windows updates often include fixes for various system errors, including those related to NTDLL.dll, making regular updates essential.
Can faulty hardware cause NTDLL.dll crashes?
Yes, faulty hardware, particularly issues related to memory, can contribute to NTDLL.dll errors.
Conclusion
Resolving File Explorer crashes linked to NTDLL.dll problems requires a systematic approach. Regular system maintenance, timely updates, and cautious software management are key to mitigating and preventing these issues.